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12 Jan 2026

Government documents suggest Ottawa stalled airline fee meant to fund passenger complaints system

Author: admintech | Filed under: Finance/ Money
Woman standing in front of airport monitor, looking down at her phone

Over two and a half years ago, Parliament ordered the Canadian Transportation Agency to create a fee airlines would pay to cover some of the roughly $30-million taxpayer cost to process air passenger complaints. Internal documents obtained by Go Public suggest Transport Canada and transport ministers have been pushing to undermine that fee.